Technical Manager

TAPTAP is Vietnam’s #1 Engagement & Loyalty platform with 3M users and 3,000+ partner stores across 15 industries. Our shareholders include Vietnam Investments Group (VIG) and United Overseas Bank Limited (UOB). VIG is a leading private equity firm in Vietnam with total funds under management of over USD 500 million and with stakes in over 35 brands in the market. UOB is a leading bank in Asia, headquartered in Singapore, with a global network of over 500 offices including Vietnam. 

TAPTAP’s innovative reward platform maximizes customers’ benefits when they engage with their favorite brands. Simultaneously, we enable businesses of all sizes to better understand and engage with their valuable customers across offline and online channels while streamlining and digitalizing their operations 

We are looking for a Technical Manager who will lead technology teams to build, improve, and support assigned software platforms. You’ll champion best practices by implementing tools and processes. Working with product and project managers, you’ll contribute to technical solutions, planning, and ensuring application quality. You’ll identify and solve technical issues, explore new technologies, and mentor junior engineers. As a senior software engineer/architect, you’ll be actively involved in all development stages, with 70% of your time focused on coding 

This role will report to CEO
As a Technical Manager, your responsibilities: 

  • Manage multiple software development teams and platforms: 
    • Champion the assigned platforms, lead and work hand-in-hand with multiple development teams to build/enhance/support it.  
    • Foster a strong culture of software engineering best practices by implementing processes and tools (code reviews, code quality, automation, CI/CD, platform monitoring, technical knowledge base).  
    • Assist Product Manager, Project Manager, Engineering Manager in technical solution proposal, requirement analysis, work breakdown, high-level estimation, and release planning.  
    • Ensure the performance, quality, security, and responsiveness of applications.  
    • Identify, analyze, and propose resolutions for technical risks and technical issues.   
    • Continuously discover, evaluate, and implement new technologies to maximize development efficiency.  
    • Maintain working knowledge of the software industry and trends.  
    • Provide technical guidance and mentoring to less experienced engineers.  
  • Be the key senior software engineer/technical architect of your teams:  
    • Participate in all software development activities and R&D activities (backlog refinement, iteration planning, architectural design, documentation, implementation, code review, unit test, test, deployment, maintenance, and support…)  
    • 70% of your workload would be coding related. 

You will have the following skills and experience:  

  • Passionate about coding and enjoy solving challenging problems for large-scale platforms.  
  • 3+ years in a similar role (engineering manager, technical manager, technical architect, solution architect, etc.)  
  • 7+ years’ expertise with Java 11 and above.  
  • Proven successful track record of designing, building, and delivering horizontal scaling and high concurrency software platforms.  
  • Still do the hands-on coding, conduct R&D, create proof-of-concept, and provide technical know-how to the engineers.  
  • In-depth experience of:
    • Microservices architecture, architectural design, software design patterns.  
    • RESTful API design, horizontal scaling, and high concurrency.  
    • Multi-threading and distributed programming.  
    • Spring Framework (Spring Boot 2 & 3, MVC, Security, Spring Cloud Gateway, Spring Data).  
    • MongoDB, Redis/Hazelcast, Kafka. Tomcat/Jetty.  
    • Clean code, coding standards, code review, unit tests, mocking libraries, code coverage, and code refactoring.  
    • Non-functional aspects, i.e., security, performance, and scalability.  
    • CI/CD tools, e.g., Jenkins, GitLab, or Bitbucket.  
    • Strong sense of result-oriented, ownership, and responsibility.  
  • Nice to have:
    • Hands-on experience in developing applications using React Native 
    • Experience in front-end technologies (i.e., HTML/CSS, Node.js, React, TypeScript, Vue.js, or other JavaScript libraries/frameworks).
      Oracle Professional Certificates.
    • Experience with cloud platforms (AWS/GCP/Azure) and container (Docker, K8s).
      UML, arc42, structure101.
    • Experience setting up Monitoring & Tracing for microservices systems.
    • Good knowledge of the JVM structure, JVM profiling, performance monitoring.
    • Experience with TDD/BDD.

What You’ll Enjoy 

Opportunity to be part of a pioneer team of a digital start-up with huge growth opportunities and strong backing from two organizations that are market and innovation leaders in their respective industries. 

Also, we have: 

  • Part of a pioneer team of a digital start-up with huge growth opportunities and strong backing from two organizations. 
  • 13th-month salary and performance bonus. 
  • 12 annual leaves + 3 sick leaves. 
  • 100% Social Insurance. 
  • Private healthcare insurance, yearly checkups. 
  • Gathering activities on special occasions (Christmas, New Year, Women’s Day, etc.). 
  • Company trip and team-building activities. 
  • Snacks, tea and coffee are ready to serve. 
  • A flexible environment with super fun and enthusiastic colleagues. 

Interview Process: 

  • 1st round for technical skillset with Technical Experts 
  • Final round for others information with CEO & Key Leader in BOD 

For application, please contact talent@taptap.com.vn or +84 (28) 3820-8664. Next steps: 

After you apply, you will receive text/email messages thanking you for applying and then you will continue to receive more text/email messages alerting you as to where you are in the recruitment process.